Terms & Conditions
Welcome to our online store.
By accessing this website and placing an order, you agree to comply with the following terms and conditions. Please read them carefully before using our website or purchasing any product.
Throughout this page, the terms “we”, “our”, “us” refer to the store owner or website operator, and “you”, “your”, “customer” refer to the visitor or buyer.
Order Acceptance
All orders placed through our website are subject to confirmation and availability.
We reserve the right to accept, reject, cancel, or hold any order for verification purposes at our sole discretion.
Orders may be cancelled in cases such as incomplete customer information, invalid phone number or address, stock unavailability, suspicious activity, or failure to confirm the order by phone or message.
Product Information
We always try to provide accurate product descriptions, images, sizes, variants, and pricing.
However, slight differences in color, packaging, or design may occur due to supplier updates, screen settings, or product batch changes.
Such minor differences shall not be considered a valid issue unless the wrong product is delivered.
Pricing and Payments
All prices displayed on the website are shown in Bangladeshi Taka (BDT) unless otherwise stated.
We reserve the right to update prices, offers, discounts, or promotions at any time without prior notice.
Available payment methods may include:
- Cash on Delivery (COD)
- bKash
- Nagad
- Rocket
- Online payment gateway
- Bank transfer
Orders will be processed after successful payment confirmation where applicable.
Cash on Delivery
For Cash on Delivery orders, customers are strongly requested to check the product before making payment to the delivery person.
Please inspect the product carefully at the time of delivery.
Once payment is completed and the delivery person leaves, the order will be considered accepted and successfully delivered.
After acceptance, any issue must follow our refund policy terms.
Delivery and Shipping
Delivery time may vary depending on location, courier service, weather conditions, public holidays, or operational delays.
Estimated delivery times are provided for reference only and are not guaranteed.
We are not responsible for delays caused by third-party courier services.
Customers must provide a complete and correct delivery address and active phone number.
Return and Refund
Please review our Refund Policy before placing an order.
Important points:
- Please check the product before payment
- Used products are not returnable
- Opened or customer-damaged items are not eligible for refund
- Refunds or replacements apply only to verified wrong or damaged products
Order Cancellation
Customers may request order cancellation before the product is shipped.
Once the order has been dispatched to the courier, cancellation may not be possible.
Repeated fake, refused, or unresponsive orders may lead to future order restrictions.
User Responsibility
By placing an order, you confirm that all provided information is accurate and valid.
You also confirm that you genuinely intend to receive the order and will cooperate with delivery confirmation if required.
False or misleading information may result in order cancellation.
Cookies
Our website may use cookies to improve user experience, remember preferences, and enhance website functionality.
By using this website, you agree to the use of cookies in accordance with our Privacy Policy.
Cookies may also be used for analytics, advertising, and website performance optimization purposes.
Intellectual Property
All website content including product images, descriptions, graphics, logo, branding, and design elements are the property of the website owner unless otherwise stated.
Unauthorized copying, reproduction, or reuse of any content is strictly prohibited.
Disclaimer
We make every effort to ensure that the information, products, and services provided on this website are accurate and up to date.
However, we do not guarantee that all content is always complete, error-free, or uninterrupted.
We shall not be held responsible for any direct or indirect loss, delay, inconvenience, or damage arising from:
- website downtime
- courier delays
- stock unavailability
- customer-provided incorrect information
- misuse of products after delivery
By using this website, you agree that all purchases and website usage are made at your own discretion.